Digital Upward’s Director, Puneet Jain Talks About Digitization

Incepted in 2018 and based in New Delhi, India, Digital Upward is a top website designing and development corporation committed to delivering unmatched customer experience. The professionals are well versed with all kinds of projects ranging from small business websites to complicated mobile apps and eCommerce websites.

With a team of artistic and techno-friendly experts, Digital Upward offers an extensive range of services to cater to clients’ needs in terms of website designing, website redesigning, website development, eCommerce solution, Mobile app development, and customized software solutions. The organization offers the above services to clients across different sectors and strives to create powerful brands with world-class digital marketing services.

At Digital Upward, the team has a precocious talent to acquire, retain and revolutionize client requirements. They endeavor to achieve the digital goals of businesses with data-driven strategy and the most advanced technology.

Moreover, Digital Upward is a multi-tasking and multi-service agency having experience and expertise in the world of digitization. The professionals at Digital Upward cater to every customer’s needs with utmost professionalism and dedication and thereby render every possible service they may look up to. Whether it’s regarding producing your digital & social impression or just about designing/redesigning it, engaging with your audiences, or just about marketing to them, Digital Upward does everything.

Consumers are opting for contactless businesses or products which are seeing high demand. There is a shift in the shopping behavior as the customers prefer to do their primary search online on brands/products & more or less decide on the product before stepping into a store. Hence, to match to this new phygital way of shopping, brands have to be sufficiently present in the digital arena,” highlights Puneet Jain, Director at Digital Upward, in an exclusive interview with GoodFirms.

Starting with the interview, Puneet mentions that I am the director and technical head of the company. I am involved personally in the projects and client coordination to keep the work in control and deliver the result per client expectations.

Talking about the idea behind starting the company, Puneet mentions that I have served in various companies for ten years and identified the gap between the organizations and clients where companies usually fail to understand the exact specification of the client as the point of contact between client and company is a business development executive with little technical knowledge. The result of which is a delay in project delivery and clashes between the client and the organization. Here in Digital Upward, each team’s head comes in conversation with the team to understand the requirement.

Coming to the services rendered by Digital Upward, Puneet elucidates that Digital Upward‘s professionals genuinely listen to clients attentively and push themselves beyond the limit to know their business. We always try to put ourselves into the client’s shoes and find out the possible things within the possible range to bring out the cost-effective and imperative solutions.

Puneet continues to explain that with the users becoming more and more tech-savvy, having your brand’s online presence is not just a requirement but a need. Being a professional web design agency in Delhi, Digital Upward knows how to convert your website into a stellar business that captures your particular buyer’s attention.

The professionals turn your website’s design into appealing sites that speak purely about your business in a creative and alluring manner. Thus, describing your business essence to establish it amongst the leading companies in the online market with robust web designing solutions endows Digital Upward to thrive at GoodFirms.

The reviews obtained at GoodFirms reflects the quality of web designs curated at Digital Upward.

Moreover, Puneet explains that the professionals at Digital Upward help you grow beyond your limits by not setting up any boundary to your digital game plan. Our team is always ready to beat their potential and bring out unique ideas for your business. With clear communication skills, the experts always strive hard to bring innovative ideas to enhance the customer experience and take your business to the next level of success.

Digital Upward, an experienced web development service provider, has extensive experience in developing optimized websites that give an ultra-smooth experience to your user. The professional web developers create a smooth-running website that installs the proper codes that correspond to the latest tech, always keeping you at the forefront.

Thus, providing the best by employing the best alongside bringing the latest tools in the usage would soon endow Digital Upward to lead amongst the best Indian website developers listed at GoodFirms.

The review below shows the potential of web developers at Digital Upward.

In conclusion, Puneet mentions that the client is our top priority; we don’t only say this but also practice this in the organization. If the issue is critical, our team is readily available to assist the client even at odd hours and non-working days.

Moreover, he also adds that our customer satisfaction rate is almost 100%, as one can see from the valuable feedback we have received from our clients on various review portals, including Google. We assign a POC as soon as clients give us a heads up for the project so that POC is always available to answer all client queries and make sure that the work is produced on time.

Lastly, he mentions that we are planning to launch our services in the global market, and our team is working 24*7 and 365 days for the same. We already have clients from the US, UK, and UAE, and I believe we will have a customer base in 7+ countries in the world in the next ten years.

Thus, having read the information mentioned above shared by Puneet Jain, one can also read the full interview published at GoodFirms.

About GoodFirms

Washington, D.C.-based GoodFirms is a maverick B2B research and reviews firm that aligns its efforts in finding web development and web designing service agencies delivering unparalleled services to its clients. GoodFirms’ extensive research process ranks the companies, boosts their online reputation, and helps service seekers pick the right technology partner that meets their business needs.

About the Author

 Working as a Content Writer at GoodFirms, Anna Stark bridges the gap between service seekers and service providers. Anna’s dominant role lingers to form every company’s achievement and critical attributes into words. She strongly believes in the charm of words and equips new approaches that work, always with concepts, something.